the fourth quarter of 2010 the basic telecommunications enterprise user complaint classification statistics
technology news January 28th news yesterday, the Ministry issued a notice in 2010 the quality of telecommunications services, announcement shows that in 2010, the Ministry of communications and the local authority to accept telecommunications service complaints 71938 people, annual millions of users complaint rate for 62.6 passengers, declined in 2009. Three basic telecom companies a total of more than 178 sites investigated, closed or investigated the mobile phone site more than 10 yellow.
ministry said that in 2010, the Ministry of industry and information technology and the provinces (autonomous regions and municipalities) of telecommunications users complaint handling institutions through complaints hotline, government websites and other channels, received a total of 71938 complaints about telecommunications services annual trips, millions of users complaint rate for 62.6 passengers, declined in 2009.
in the fourth quarter of 2010, the Ministry of industry and information technology and the provinces (autonomous regions and municipalities) of telecommunications users complaint handling agencies to accept complaints about telecommunications services 14433 passengers, down 23.5% compared to the previous quarter quarter, millions of users complaint rate for 12.6 passengers.
at the end of the fourth quarter of 2010, the Ministry of industry and information technology in-depth remediation mobile phone pornography special action, the three basic telecom companies a total of more than 178 investigation sites, and mobile phone closed or jurisprudence site more than 10 months. Investigation and access service providers 743, qingtui server access providers 89 layers of sublease. Stop illegal mobile phone charges on behalf of 4 partners, and suspend the WAP partner on behalf of charging fees of 427. (Zong Xiuqian)